Brickwork joint being measured during an inspection

For homeowners

Clear help when something looks wrong with your brickwork

Cracks, loose mortar, leaning walls and damaged bricks can be difficult to judge from appearance alone. We help you explain the concern, understand what should be looked at and decide on a sensible next step.

Tell us about your brickwork concern

Who it is for

Start with what you can see

You do not need to know the cause or use technical language. Tell us where the problem is, what has changed and whether you have photographs or previous information. We will review the enquiry and explain what further information or assessment may be appropriate.

Concerns we can discuss

Cracks and movement

Cracks through bricks or mortar, changes around openings, or walls that appear to be leaning or bulging.

Weathered mortar

Crumbling, recessed or missing joints and areas where earlier pointing is failing.

Damaged brickwork

Loose, displaced, spalled or broken bricks and concerns about previous repairs or workmanship.

Planning the work

Once the issue and scope are understood, estimating and remedial planning can help you consider the work required.

What happens next

  1. Step 1

    Send the property location, a description of the concern and details of any photographs or reports you hold.

  2. Step 2

    We review what you have sent and explain whether more information, an inspection or specialist input should be considered.

  3. Step 3

    If the work can be defined, we can discuss the appropriate scope and a project-specific quotation.

We do not diagnose a defect or confirm a repair from website information alone. Where engineering, surveying or another regulated service is needed, appropriately qualified input can be arranged.